MARKETPLACE GROWTH MANAGER - LOUISVILLE, KENTUCKY

About us
Are you ready to move distribution forward?

Solutions 2 GO is a premier global distributor of video game products. With operations reaching 19 countries in North, Central and South America, and partnerships that further extend to Europe, Africa, Australia and Asia, Solutions 2 GO represents all publishers in the Canadian market, offers coast-to-coast distribution in the USA and is the exclusive distribution partner for Sony PlayStation in Latin America. Our leadership, processes and partnerships have earned us a reputation as the premier provider of flexible, dynamic distribution solutions for publishers, manufacturers and retailers around the world.

We are a remarkable team that delivers remarkable results. Our people help move Solutions 2 GO forward every day, through a shared commitment across every facet of our business. At Solutions 2 GO, we are moving distribution forward. If you are an achiever who is relentless in ensuring that we achieve business results and create a great company culture while doing it, then we’re looking for you!

The S2G team is growing! We’re seeking a Marketplace Growth Manager for our US Sales team!

Scope:
The Marketplace Growth Manager is a high-impact, high-visibility role central to Solutions 2 GO’s marketplace and ecommerce operations across the U.S. and Canada. This position combines strategic leadership with hands-on execution, with responsibility for developing the tools, processes, and partnerships needed to drive scalable marketplace growth, while overseeing day-to-day performance across key channels. This is a highly cross-functional, customer- and vendor-facing role, serving as a primary point of contact for negotiations related to pricing, terms, and commercial agreements. The Marketplace Growth Manager also acts as an internal subject matter expert on marketplace operations and plays a key role in building and strengthening Solutions 2 GO’s overall marketplace capabilities.

Duties & Responsibilities:

Marketplace Operations & Listings Management

  • Own end-to-end product setup and listing execution across US and Canadian marketplaces (Amazon, Walmart, Best Buy, Target, and others)
  • Lead onboarding and integration of new vendors, products, and marketplace channel
  • Ensure accuracy and compliance of all listing content, including titles, images, product attributes, shipping data, and regulatory requirements
  • Monitor listing health, suppressed listings, and policy compliance; proactively resolve issues impacting performance or visibility
  • Partner with vendors to collect and manage complete product data sets (pricing, dimensions, identifiers, imagery, compliance details)
  • Coordinate fulfillment setup with internal Operations teams based on channel requirements

Vendor & Customer Management

  • Serve as a key point of contact for marketplace vendors and platform partners across North America
  • Negotiate pricing, commercial terms, promotional placements, and partnership agreements
  • Conduct regular business reviews with vendors, communicating performance insights, risks, and growth opportunities
  • Identify and execute vendor monetization opportunities (e.g., advertising programs, promotions, value-added services)
  • Manage commercial processes such as price protection, MDF, and account-specific agreements in collaboration with Finance
  • Maintain active relationships with marketplace platforms, ensuring strong account health and program participation

Strategy & Business Development

  • Support execution of marketplace strategy across all channels, translating strategic priorities into actionable plans
  • Identify and evaluate growth opportunities by channel, category, and vendor; drive implementation of approved initiatives
  • Contribute to pricing and promotional strategy, balancing growth, profitability, and competitiveness
  • Support assortment strategy decisions (what to carry, where, and why), with input on margin, brand, and customer experience considerations
  • Monitor marketplace trends, competitor activity, and platform changes to inform strategic direction

Tools, Processes & Analytics

  • Build and document scalable workflows, SOPs, and operational tools to support marketplace growth
  • Track and report on core KPIs including revenue, sell-through, listing health, account performance, and fulfillment metrics
  • Develop and maintain pricing and margin models that account for marketplace fees, logistics, and profitability targets
  • Analyze performance data to identify root causes and drive continuous improvement across listings, pricing, and operations
  • Own recurring reporting, including weekly performance updates and forecast alignment by channel and product line
  • Provide actionable insights to support inventory planning and purchasing decisions

Cross-Functional Leadership

  • Act as the internal subject matter expert for marketplace operations, systems, and best practices
  • Collaborate closely with Vendor Services, Finance, Operations, IT, Sales, and Customer Support
  • Represent the Marketplace team in cross-functional meetings, escalating risks, decisions, and opportunities as needed
  • Drive process improvements that increase efficiency, accuracy, and scalability across the business
  • Participate in trade shows, partner meetings, and industry events as required

Skills & Qualifications:

Experience & Qualifications

  • Bachelor’s degree or a combination of education and relevant experience
  • 5+ years of experience in ecommerce, marketplace operations, or digital account management
  • Hands-on experience managing listings and catalogs on major marketplaces (Amazon, Walmart, Best Buy, Target, or similar)
  • Experience with marketplace management platforms; Rithum strongly preferred
  • Experience negotiating commercial agreements, pricing, or vendor partnerships
  • Experience in consumer electronics distribution, ecommerce, or marketplace environments is an asset
  • Strong financial and commercial acumen (pricing, margin, profitability analysis)
  • Proficiency in Excel/Google Sheets; familiarity with BI tools a plus
  • Working knowledge of marketplace compliance, content standards, and fulfillment models
  • Experience using CRM systems for account tracking and reporting
  • Ability to manage multiple projects and priorities in a fast-paced environment
  • Builder mindset; thrives in 0→1 environments and ambiguity
  • Strong communication and negotiation skills in vendor and customer settings
  • Self-directed, resourceful, and highly accountable for outcomes
  • Comfortable influencing cross-functional stakeholders without direct authority
  • High urgency and execution focus

Other Requirements

  • Ability to travel periodically to offices, fulfillment centers, and partner locations

The successful candidate will receive a conditional offer which will be contingent upon a successful background clearance obtained through our contracted third-party vendor. The standard clearance requirements depend on the position and may include some or all of the following: criminal or credit clearance, employment verification, education verification, and driver’s abstract review. If you have any questions along the way, please do not hesitate to ask.

Solutions 2 GO Inc. is committed to creating a diverse and inclusive workforce. For individuals requiring accommodations or support throughout the recruitment process please contact the HR Team at careers@solutions2go.ca.

For more information on Solutions 2 GO Inc., please visit About Us.

Apply Now