Operations Manager

About us
Are you ready to move distribution forward?

Solutions 2 GO is a premier global distributor of video game products. With operations reaching 19 countries in North, Central and South America, and partnerships that further extend to Europe, Africa, Australia and Asia, Solutions 2 GO represents all publishers in the Canadian market, offers coast-to-coast distribution in the USA and is the exclusive distribution partner for Sony PlayStation in Latin America. Our leadership, processes and partnerships have earned us a reputation as the premier provider of flexible, dynamic distribution solutions for publishers, manufacturers and retailers around the world. At Solutions 2 GO, we are moving distribution forward. If you are an achiever who is relentless in ensuring that we achieve business results and create a great company culture while doing it, then we’re looking for you!

We are looking to hire a Operations Manager.

The Operations Manager will play a critical role in ensuring the smooth and efficient functioning of S2G’s daily operations and will be responsible for overseeing various operational activities to meet company goals and objectives. The primary focus will be on optimizing processes, managing resources, adhering to budgets, and fostering a culture of continuous improvement within the operations team. The successful candidate will demonstrate strong leadership skills, strategic thinking, and a hands-on approach to problem solving.

Main Responsibilities:
  • Oversee the importation activities and ensure compliance of local import regulations
  • Manage the performance of the local operation and the effectiveness and productivity of the 3PL
  • Serve as liaison with our offices, customers, suppliers and internal staff Communicate to all stakeholders the status of the operation, and manage priorities accordingly to avoid operational disruption
  • Lead and manage the local operation team to ensure they receive the coaching required to continue to grow and develop
  • Deliver results in alignment with the budget
  • Ensure customer delivery plans are met
  • Ensure the security requirements are met in each market
  • Ensure that there are control and processes in place to comply with the requirements set by our business partners
  • Maintain a close communication with the regional VP of Operations
  • Ensure adherence to policies and procedures
  • Implement a process improvement culture to drive performance
Skills & Qualifications:
  • Bachelor’s degree preferred
  • 5 years’ experience in warehouse operations, distribution, or inventory control positions
  • Minimum 3 yr. of manager experience within warehouse/distribution environment
  • Proficient computer skills working with Microsoft Office Suite (Excel, Word, PowerPoint), Warehouse Management Systems
  • Proven record of driving process accuracy through effective operations processes and controls
  • Proficient in working with Supply Chain Partners to manage and enhance the flow of product and information between vendors, internal teams, and customers
  • Experience in developing, implementing, executing quality performance standards with proven quality/order accuracy result
  • Strong/effective interpersonal and communication skills at all levels
  • Excellent written and verbal communication skills with the ability to interface effectively with all levels of the organization
  • Team player with strong financial acumen to prepare budgets and analysis
  • Proven record in meeting/exceeding performance goals based on safety, quality, speed, and operating efficiency
  • Analytical and planning skills
  • Ability to be comfortable in a fast-paced, hands-on management environment
  • Must be fully available during the holiday period from October through December

The successful candidate will receive a conditional offer which will be contingent upon a successful background clearance obtained through our contracted third-party vendor. The standard clearance requirements depend on the position and may include some or all of the following: criminal or credit clearance, employment verification, education verification, and driver’s abstract review. In addition, the candidate will be required to provide Solutions 2 GO Inc., with their vaccination status during the background check process. If you have any questions along the way, please do not hesitate to ask.

Solutions 2 GO Inc. is committed to creating a diverse and inclusive workforce. For individuals requiring accommodations or support throughout the recruitment process please contact the HR team at hr@solutions2go.ca.

For more information on Solutions 2 GO Inc., please visit About Us.

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